Thank you so much for supporting our small business, it means so much to us!
Please carefully check your cart before checkout, orders cannot be changed or cancelled once placed.
Orders
We will process and ship your order within 1-2 business days, Monday to Friday
In case an item is out of stock we will cancel the order and you will receive a full refund.
The name and address should be written in roman letters/arabic numerals to avoid a failed delivery. In case of a failed delivery for this reason, we won't be held responsible if the package is lost and the shipping costs won't be reimbursed.
We are not responsible for lost or stolen packages. Lost orders are at the expense of the customer.
Domestic Shipping
We ship from France.
We send all domestic orders via trackable mail with Colissimo. Once the order has been scanned by the French Post, it will be considered the sole responsibility and property of the customer.
International Shipping
International orders are shipped with Colissimo International.
Please add your phone number in the address information at check-out so that you can be reached by your local post service.
Once the order has been scanned by the French Post, it will be considered the sole responsibility and property of the customer.
We are not responsible for and cannot control the potential customs taxes that may apply.
International orders outside of Europe are final sale and are not eligible for returns due to the length of international delivery.
Returns
Thank you for shopping with us!
If you are not completely satisfied with your purchase, we accept returns within 2 weeks of receiving your order.
You may return your item(s) in exchange for another (other) item(s) or for a refund in the form of a voucher valid in our shop. If your return is approved, a voucher credit will be sent to you.
Returns must be pre-approved by email: hello@bellevieparis.com
You will be responsible for paying for your own return shipping costs.
The products must be returned in their packaging and in their original condition (unwashed, unworn).
In case of receipt of a damaged article, you must inform us on the day of receipt of the shipment.
Please note all sale items are Final Sale and cannot be returned or exchanged.
All Swimwear, tights and socks items are Final Sale for hygiene reasons.
All international orders are final sale and are not eligible for returns due to the length of international delivery.
Reuse/Recycle: We try to limit our impact on the environment. Please recycle your shipping materials. We do not provide a print out of your receipt to save paper.
Please email us (hello@bellevieparis.com) with any issues or questions.